Reference Transaction

The success of a reference transaction does not entirely fall on the librarian. If a patron approaches the transaction with negativity, this can effect the outcome of the interview. For instance, if you are doing your best to explain to a patron over the phone that the resource they are trying to use contains articles, not necessarily books and they are viewing the resource with you insisting that it has books on it. Then they began to say how they hate libraries and why can't you explain this too me, though you are. The key clincher is the patron knows nothing about computers, and chose to call over the phone saying how stupid things are, they hate computers and how unhelpful it is. Though you know the person is frustrated they are not able to comprehend how to use the information, and in this case it would have been better to have a face-to-face instruction session. My main thing it is hard to help people that do not really want to be helped, they just want to get nasty and mean, which does not make the situation a successful interview. Just because you do not understand something, does not mean the librarian is not capable of doing the job. Approach any transaction as if the outcome will be excellent and you never know what you may be able to comprehend, if you just listen and leave all the negativity at the gate.

Book Review:Delirium by Lauren Oliver

If I have not love, I am nothing.....Love bears all things, believes all things, hopes all things, endures all things. Love never fails.

1 Corinthians 13 

 

Love: a single word, a wispy thing, a word no bigger or longer than an edge. That's what it is: and edge;  a razor. It draws up through the center of your life, cutting everything in two. Before and after. The rest of the world falls away on either side.

Before and after-and during, a moment no bigger or longer than an edge.

In ninety-five days Lena will be cured of amor deliria nervosa. She is not afraid. She will not resist. Lena is ready. Alex has a secret that could turn her world upside down, and cause her to question everything she believes is real. Will Lena succumb to the disease or race for the cure?




 I have read other books where the people are being controlled by a corrupt government and this is the first I have read that looks at love as something disdainful. I did not like the ending because it left me hanging..In this society the people think they are cured from love/emotion however they just seem so indifferent to everything, even children getting hurt. Yet, they still have emotion but it's just violent and misguided.Some reviewers were dissatisfied with the book, however I think it has potential as an interesting series, and I am curious to see how the characters grow. I would give this book to teens interested something different than the fairy/angel/vampire books.

My rating 3.8 out of 5 stars